Reusable SpO2 sensors are covered for normal-use quality problems.
360 daysCustomer Service, Warranty and Quality Support
Care for the needs of superior clients, with superior quality products.
PanSW supplies compatible medical accessories with technical support, warranty service and careful pre-shipment checking. Our goal is to help customers receive the correct parts, reduce after-sales trouble and keep delivery reliable.
SpO2 sensors and cables
ECG / EKG cables
NIBP / IBP accessories
Temperature probes
Fast support
Warranty Period
Free warranty starts from the shipment date of the related cargo. Please keep order records, product photos and problem details when requesting warranty support.
Adapter cables and extension cables are covered for manufacturing defects.
360 daysPatient cables, leadwires and trunk cables are covered for normal-use quality issues.
360 daysIBP adapter cables are covered according to normal-use warranty conditions.
360 daysReusable temperature probes are covered for manufacturing and cable-quality problems.
180 daysReusable blood pressure cuffs are covered for normal-use material and manufacturing issues.
180 daysDisposable items normally have no long-term warranty. First-use problems should be reported quickly with photos and details.
First-use issue onlyWhy Choose PanSW
PanSW covers a wide range of compatible medical accessories for HP / Philips, Nihon Kohden, Artema / S&W, Bionet, Colin, Datex, Dräger, Hellige, Marquette, MEK, Mennen, Mindray, Siemens, Spacelabs, Schiller, BCI, Biosys, Critikon, Datascope, Dolphin, Invivo and more.
Products are checked carefully before shipment to reduce mistakes, avoid unnecessary after-sales cost and improve customer confidence.
PanSW works with DHL, UPS, FedEx, EMS and other forwarders to balance delivery speed, safety and cost.
PanSW sells not only products, but also practical support. When a problem happens, clear photos, machine model and order details help us respond quickly.
PanSW aims for a larger customer base and long-term cooperation by using reliable materials while keeping prices acceptable.
Instant Delivery Service
PanSW provides an Instant Delivery Service for regular clients.
Because medical accessory models are highly diverse, it is difficult to keep every item in stock at all times. For regular customers, PanSW studies purchase habits and prepares stock accordingly.
For frequently ordered items, PanSW tries to keep goods in stock or near-finished status, so regular orders can be delivered faster and customers can gain market advantage.
Quality Statement
PanSW treats technology as the foundation of reliable medical accessory production.
PanSW follows ISO13485 quality standards throughout design, manufacturing and service.
PanSW has worked with CE-marked products since early ECG cable and ECG machine production.
PanSW cooperates with partners for FDA and other local approval requirements where applicable.
For Faster Service, Please Send These Details
To reduce checking time and avoid wrong shipment, please include the following information when asking for support or warranty service:
- Order number or invoice number.
- Machine brand and exact model.
- Original part number, if available.
- Clear photos of the product, connector and machine socket.
- Short description of the problem and when it happened.
- For disposable products, report first-use problems as soon as possible.
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